Access Control Repair Services You Can Trust
- Professional Solutions
 - Typical Issues
 - Expert Advantage
 - How We Work
 - Maintenance Programs
 - 24/7 Emergency Service
 - Modern Solutions
 - Universal Expertise
 - Quality Guarantee
 
When your access control system fails, it creates both security risks and operational headaches. Our professional technicians specialize in diagnosing and repairing all types of access control systems quickly and efficiently. Whether you’re dealing with malfunctioning card readers, unresponsive keypads, or failing magnetic locks, we provide reliable solutions that restore your security without unnecessary delays.
We understand that a broken access control system means compromised safety for your property. That’s why we prioritize rapid response times and thorough repairs that address the root cause of the problem. Our team works with all major access control brands and technologies, ensuring compatibility with your existing infrastructure.

Common Access Control Problems We Fix



Access control systems can fail in numerous ways, but our experienced technicians have seen and solved them all. Faulty card readers that won’t scan credentials properly are among the most frequent issues we encounter. These problems often stem from worn components, magnetic interference, or software glitches that require professional attention.
Magnetic locks losing their holding force create serious security vulnerabilities. We repair and replace magnetic locks that have weakened over time, ensuring your doors remain properly secured. Electric strikes that fail to release or engage properly also fall within our expertise, whether the issue involves mechanical wear or electrical problems.
Keypads and PIN entry systems experiencing button failures or connection issues can lock out authorized users. We handle these repairs efficiently, restoring full functionality to your access points. Biometric readers including fingerprint and facial recognition systems require specialized knowledge for calibration and repair, which our team provides.
Why Access Control Systems Need Professional Repair
Modern access control systems integrate complex hardware and software components that require specialized knowledge to repair properly. Attempting DIY fixes often leads to further damage or creates new security vulnerabilities that put your property at risk. Professional technicians bring diagnostic tools and technical expertise that ensure accurate problem identification and lasting solutions.
Many access control failures result from interconnected issues spanning multiple components. A door that won’t unlock might involve the reader, controller, power supply, or lock mechanism itself. Our systematic approach identifies all contributing factors rather than just treating symptoms, preventing recurring problems that waste your time and money.
Security system repairs demand attention to both functionality and safety protocols. Improperly repaired access controls can fail during emergencies, trap people inside, or allow unauthorized entry. We ensure every repair meets safety standards and maintains the security integrity your system was designed to provide.
Our Complete Access Control Repair Process



Every repair begins with thorough diagnostics to identify the exact source of malfunction. We test all system components including readers, controllers, power supplies, and locking mechanisms to pinpoint failure points. This comprehensive assessment prevents misdiagnosis and ensures we address the actual problem rather than guessing at solutions.
After diagnosis, we provide clear explanations of the issues and recommended repairs. You’ll understand what failed, why it happened, and what we’ll do to fix it. We offer transparent pricing before beginning work, so you’re never surprised by unexpected costs. Our goal is building trust through honest communication and quality service.
Repairs are performed using high quality replacement parts that match or exceed original equipment specifications. We maintain extensive inventory of components for common systems, enabling same day repairs in most cases. After completing repairs, we thoroughly test the entire system to verify proper operation and security functionality.
Preventive Maintenance for Access Control Longevity
Regular maintenance prevents most access control failures before they disrupt your operations. Our maintenance programs include scheduled inspections that identify wear patterns and potential problems early. We clean readers, test all components, verify power supplies, and update software to keep your system running smoothly.
Preventive maintenance extends equipment lifespan significantly while reducing unexpected repair costs. Regular servicing catches minor issues before they cascade into major failures requiring expensive emergency repairs. You’ll experience fewer disruptions and enjoy consistent security performance year round.
We create customized maintenance schedules based on your system type, usage levels, and environmental conditions. High traffic commercial systems need more frequent attention than residential installations. Our flexible programs adapt to your specific needs and budget while maximizing system reliability.
Emergency Access Control Repair Response



Security emergencies demand immediate attention, which is why we offer priority emergency repair services. When your access control system fails completely or creates safety hazards, our technicians respond rapidly to restore functionality. We understand that every minute your system is down increases security risks and operational problems.
Emergency situations we handle include doors that won’t unlock during business hours, systems that fail to secure properly at closing time, and complete system failures that leave your property vulnerable. Our emergency response includes after hours availability because security problems don’t respect business hours.
We arrive equipped with common replacement parts and diagnostic tools to resolve most emergencies during the first visit. When extensive repairs are needed, we can implement temporary security measures while ordering specialized components. Your safety and security remain protected throughout the repair process.
Access Control System Upgrades and Replacements
Sometimes repair isn’t the most cost effective solution for aging or obsolete systems. We provide honest assessments about when replacement makes more financial sense than continued repairs. Older systems lacking modern security features or requiring frequent service often benefit from strategic upgrades.
We help you transition to newer technology while maintaining security during the changeover. Modern access control systems offer enhanced features like mobile credentials, cloud management, and advanced analytics that older systems cannot support. Upgrading provides improved security alongside reduced maintenance requirements.
Partial system upgrades allow you to modernize gradually without replacing everything simultaneously. We can integrate new components with existing infrastructure where compatible, extending your investment while adding capabilities. Our expertise with multiple generations of access control technology ensures smooth transitions.
Working With All Access Control Technologies



Our technicians maintain certification and training across all major access control platforms and manufacturers. Whether your system uses proximity cards, smart cards, mobile credentials, or biometric authentication, we have the expertise to repair it properly. We work with standalone systems and networked enterprise solutions equally well.
Different technologies require different repair approaches and specialized knowledge. Card based systems involve reader technology, credential encoding, and controller programming. Biometric systems require calibration and database management beyond basic hardware repairs. Keypad systems need careful attention to both mechanical components and access code management.
We stay current with evolving access control technology through ongoing training and manufacturer certifications. This commitment ensures we can service the latest systems while maintaining expertise with legacy equipment. Your system receives expert care regardless of its age or complexity.
Protecting Your Investment With Quality Repairs
Professional repairs protect the significant investment you’ve made in access control infrastructure. Quality workmanship ensures repairs last and don’t create new problems down the line. We stand behind our work with warranties that demonstrate confidence in our service quality.
Using proper parts and proven repair techniques maintains your system’s warranty coverage and insurance compliance. Improper repairs can void warranties and create liability issues if security breaches occur. We follow manufacturer specifications and industry best practices to preserve all protections your system provides.
Documentation of all repairs creates valuable maintenance records for your property. These records help with insurance claims, warranty service, and future troubleshooting. We provide detailed reports of work performed, parts replaced, and system status after repair completion.


















Why Choose Us?
Contact us for a FREE NO-OBLIGATION consultation by one of our technicians. Fill out the form below to get started:
Lock and Tech USA. Service You Can Trust!
At Lock and Tech USA, we provide service you can trust. We are a full-service company proudly serving the New York City area. Our company specializes in the installation of top-notch Intercom Systems, Surveillance Cameras, Access Control, Fire Alarm Installation, and Theft Alarm Systems. Our team also specializes in Hardwired Security and Monitoring Systems, so you can have peace of mind that your home and business are protected. Whether you need a new intercom installed or a technician who specializes in Low Voltage Pre-Wiring security, you can trust the team at Lock and Tech USA to get it done.
All of our technicians are highly specialized in the installation, testing, and repair of communication and security/ monitoring systems. We pride ourselves on using only the most advanced equipment to install your security and monitoring systems so you can have peace of mind that your home and business are protected while you’re away.
Hear from Our Clients
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I am a property manager in Manhattan and had to find a company to repair a busted intercom system. I came across Lock and Tech, and George set everything up for me, answered all of my questions over three different conversations, and he never made me feel like I was bothering him with all my questions and concerns. The technicians did a fabulous job and had the intercom fixed in less than an hour. The men cleaned up thoroughly after the job which I completely appreciated. I highly recommend this company and will definitely use them again.
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We are renovating our small (6 unit) apartment building in Manhattan and decided it was time to replace our very old and finicky intercom. We opportunistically decided to install a Virtual Doorman so we buzz deliveries in when we are not at home. The team at Lock and Tech has been great. The installation was all done in one day and we all have electronic keyfobs that control our first two doors, in addition to the keypad. The team is very responsive and professional. I highly recommend them!
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After doing research for a an installer, we landed with Lock & Tech for a small install. I was so impressed with their customer service, quality and overall work, we hired them for a larger job. We’ve like the work so much we’ve been using them for the past 3-4 years doing installs in and around our facility. The team is very knowledgeable and accommodating, and will work with you throughout the whole process until you are satisfied. Prices and services are great and will continue to use their services in the years to come. Highly recommend!
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I selected Lock & Tech for our intercom system installation after looking up every company that does this work. Even after selecting them I was skeptical of Google and Yelp reviews and wasn’t sure what I would get. It turns out they are reliable, do expert work, and are great to work with. My building is very old and they did an excellent job of installing the intercom, strikers and locks despite the difficulties that exist in old buildings. They were attentive to all our particular needs and responded quickly to calls or texts. Above all, the price was very reasonable, more so than other installers. I highly recommend them.
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We had Lock and Tech USA install a security camera system to our Prospect Heights co-op and Gabriel and his team did an amazing job! They installed the whole system, including 6 cameras on the interior and exterior of our building in one day! The quality of the cameras and equipment is top of the line- the picture is crystal clear. They are very thorough, responsive, professional and offer high quality installation and equipment for a great price. They email and call when you need and made sure we were 110% happy with everything. Highly highly recommend these guys!
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Derek was amazing and professional. He met all my needs and answered all my questions. His workers came knowing what was needed to be done and did an amazing job. I needed to get my camera system replaced with a new one. They charge on a hourly basis, so the workers did not take their sweet time to run up the price. They did a very professional job at a very fast rate. I am very pleased with Lock and Tech USA. I will always refer to them for any security needs. Thank you guys.
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Lock and Tech USA successfully installed an AIPHONE intercom system at my Brooklyn office. Their technician, Viktor, was personable, pleasant, and highly skilled. Viktor carefully installed the intercom system without damaging expensive suede wallpaper, professionally concealed wires in walls, and ensured that the intercom system was perfectly functioning before departing. Viktor is a wonderful technician. As such, I recommend Lock and Tech for AIPHONE intercom installations – Ask for Viktor!
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Great communication, follow-up, and support!! Sales was straight forward, no point even negotiating, very reasonable and understanding! Installation was quick and thorough and they put everything exactly where I wanted them to be. We had an issue with one of the devices and they responded in minutes and even came back the next day. Amazing service!
 
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