Professional Alarm Monitoring Services
- 24/7 Security Protection
- Professional Emergency Response
- Interactive Services and Remote Access
- Video Verification and Surveillance Integration
- Home Automation and Smart Device Integration
- Cellular and Dual-Path Communication
- Monitoring Plans and Service Options

Round-the-clock alarm monitoring provides essential protection when you cannot respond to security threats yourself. Lock and Tech USA offers comprehensive alarm monitoring services connecting your security system to professional central stations that respond immediately to emergencies. Whether dealing with intrusions, fire alarms, or medical emergencies, our monitoring services ensure help arrives quickly when you need it most.
Professional monitoring transforms your alarm system from a simple alert device into a complete emergency response solution. Lock and Tech USA monitoring services include trained operators who verify emergencies, contact you for confirmation, and dispatch appropriate authorities when genuine threats occur. This professional oversight provides peace of mind knowing your property receives constant protection regardless of your location or availability.
Central Station Monitoring Solutions
Central station monitoring provides the highest level of security protection available. Lock and Tech USA connects your alarm system to UL-listed monitoring centers staffed by trained professionals 24 hours daily. When your alarm triggers, signals transmit instantly to monitoring operators who follow established protocols ensuring appropriate emergency response.



How Central Station Monitoring Works
When your alarm activates, the control panel sends signals through phone lines, cellular networks, or internet connections to the monitoring center. Trained dispatchers receive these signals within seconds and immediately begin emergency protocols. They attempt to contact you using your provided phone numbers to verify whether the alarm represents a genuine emergency or false trigger.
If dispatchers cannot reach you or you confirm an actual emergency, they immediately contact police, fire departments, or emergency medical services on your behalf. This professional response occurs much faster than if you had to make these calls yourself after discovering a problem. Central station monitoring ensures someone always responds to your alarms even when you’re unavailable.
Types of Signals Monitored
Lock and Tech USA monitoring services cover all alarm system signals including burglar alarms detecting unauthorized entry, fire alarms sensing smoke or heat, medical emergency buttons for health crises, and environmental sensors monitoring carbon monoxide, flooding, or extreme temperatures. Every signal type receives appropriate response protocols ensuring proper emergency services deployment.
Our monitoring includes:
- Burglary and intrusion detection signals
- Fire and smoke alarm notifications
- Medical emergency and panic button alerts
- Carbon monoxide and gas leak warnings
- Water leak and flood detection
- Extreme temperature alerts
- System tamper and supervision troubles
Interactive Services and Remote Access
Interactive alarm services provide remote control and real-time notifications that keep you connected to your security system from anywhere. Lock and Tech USA offers interactive monitoring packages enabling you to arm and disarm your system remotely, receive instant alerts when events occur, and manage user access codes from your smartphone or computer.



Remote System Control
Remote access capabilities let you control your alarm system from anywhere with internet connectivity. Lock and Tech USA interactive services enable arming and disarming your system remotely, useful when you forget to set the alarm before leaving or need to provide access to service providers while away. System status checks show whether your alarm is armed, which zones are active, and if any troubles exist.
Geo-services automation uses your smartphone location to trigger system actions automatically. Your alarm can arm itself when you leave home and disarm when you return, eliminating the need to remember manual arming. Customizable automation rules adapt your security system to your lifestyle patterns providing convenient protection without constant manual adjustments.
Real-Time Notifications and Alerts
Instant notifications keep you informed about all security system activity. Lock and Tech USA interactive monitoring sends alerts when your alarm arms or disarms, when specific doors open, when sensors detect motion, or when any system troubles occur. These notifications enable you to monitor your property remotely and respond quickly to unexpected activity.
Customizable alert settings let you choose which events generate notifications and how you receive them. Options include push notifications to smartphones, text messages, and emails. You can set different notification preferences for various events ensuring you receive critical alerts immediately while less urgent information arrives through preferred channels.
Video Verification and Surveillance Integration
Video verification integration enhances alarm monitoring by providing visual confirmation of alarm events. Lock and Tech USA connects your surveillance cameras to monitoring services enabling operators to view live video when alarms trigger. This visual verification helps distinguish genuine emergencies from false alarms improving response accuracy and reducing unnecessary emergency dispatches.



Integrated Camera Monitoring
Camera integration allows monitoring operators to access your surveillance system during alarm events. When your burglar alarm triggers, operators can immediately view cameras covering the affected area to verify whether an actual intrusion is occurring. This visual confirmation enables more accurate emergency response and provides valuable information to responding officers about intruder numbers, locations, and activities.
Video verification significantly reduces false alarm dispatches that waste emergency resources and may result in fines from local authorities. When operators confirm no actual emergency exists through camera review, they can cancel dispatch requests before sending police or fire personnel. This verification protects your relationship with local authorities while ensuring genuine emergencies receive immediate response.
Video Storage and Review
Cloud-based video storage preserves footage from alarm events for later review. Lock and Tech USA video monitoring services include storage plans keeping recorded footage accessible for investigation purposes. You can review what triggered alarms, verify monitoring operator actions, and provide evidence to law enforcement when crimes occur.
Home Automation and Smart Device Integration
Modern alarm monitoring integrates with home automation creating comprehensive smart home solutions. Lock and Tech USA monitoring services connect security systems with Z-Wave and other smart home devices enabling unified control through single applications. This integration provides convenience, energy savings, and enhanced security through coordinated device automation.



Smart Home Device Control
Home automation integration allows controlling lights, locks, thermostats, and other connected devices through your security system interface. Lock and Tech USA monitoring packages support automation enabling you to create scenes that trigger multiple device actions simultaneously. Arriving home can automatically disarm your alarm, unlock doors, turn on lights, and adjust thermostats to comfortable temperatures.
Energy management features help reduce utility costs through intelligent automation. Your system can adjust thermostats when you arm the alarm leaving home, reducing heating and cooling costs while away. Automated lighting schedules create occupied appearance deterring burglars while you’re on vacation. These automation features provide both convenience and practical benefits beyond security.
Automated Security Responses
Smart device integration enables automated security responses when alarms trigger. Your system can automatically turn on all lights when burglar alarms activate, eliminating hiding places for intruders and facilitating police searches. Door locks can automatically secure when alarms arm ensuring you never leave home with unlocked doors. These coordinated responses enhance overall security effectiveness.
Integration capabilities include:
- Smart lock control and automated locking schedules
- Lighting automation for security and energy savings
- Thermostat management reducing energy costs
- Garage door control and status monitoring
- Smart plug control for appliance management
- Voice assistant integration for convenient control
Cellular and Dual-Path Communication
Communication reliability determines whether monitoring centers receive your alarm signals during emergencies. Lock and Tech USA offers cellular and dual-path monitoring ensuring alarm signals reach monitoring stations even when primary communication methods fail. This redundancy provides critical protection against communication failures that could leave you unprotected during emergencies.



Cellular Backup Communication
Cellular monitoring uses wireless networks to transmit alarm signals eliminating dependence on phone lines that burglars can cut. Lock and Tech USA cellular monitoring provides faster signal transmission than traditional phone connections and continues working during phone service outages. Cellular communicators connect to major carrier networks ensuring reliable coverage in most locations.
Monthly cellular monitoring services include data plans providing unlimited alarm signal transmission without affecting your personal cellular service. These dedicated connections ensure your alarm always has available bandwidth to communicate with monitoring centers regardless of network congestion affecting consumer services.
Dual-Path Redundancy
Dual-path monitoring uses both internet and cellular connections providing maximum reliability. Lock and Tech USA dual-path services transmit alarm signals through your internet connection as the primary path with automatic cellular backup if internet fails. This redundancy ensures monitoring centers receive your alarms even when one communication method becomes unavailable.
Internet monitoring provides fastest signal transmission and supports advanced features like video streaming to monitoring centers. When internet connectivity fails due to power outages, service interruptions, or physical line damage, cellular backup automatically takes over maintaining your monitoring protection without interruption.
Monitoring Plans and Service Options
Lock and Tech USA offers flexible monitoring plans accommodating different security needs and budgets. From basic central station monitoring to comprehensive packages including interactive services, video verification, and home automation, our plans provide options matching your specific requirements. Professional guidance helps you select appropriate monitoring levels providing needed protection without paying for unnecessary features.



Self-Monitoring vs Professional Monitoring
Self-monitoring options allow you to receive alarm notifications directly without central station involvement. Lock and Tech USA self-monitoring services send alerts to your smartphone when alarms trigger, enabling you to assess situations and contact authorities yourself if needed. This option suits properties where owners prefer direct control and want to avoid monthly monitoring fees.
Professional monitoring provides superior protection by ensuring someone always responds to your alarms regardless of your availability. Lock and Tech USA professional monitoring means trained operators handle emergencies even when you’re sleeping, traveling, or otherwise unable to respond. This professional oversight provides significantly better protection than self-monitoring approaches.
Monitoring Service Features
Different monitoring plans include varying feature sets. Basic plans provide central station monitoring covering burglary and fire alarms with emergency dispatch services. Mid-tier plans add interactive features including remote control, notifications, and basic automation. Premium plans include video verification, comprehensive home automation, and advanced analytics providing complete smart home security solutions.
Lock and Tech USA helps you select monitoring plans based on property type, security concerns, and budget considerations. Residential monitoring focuses on family safety and property protection while commercial monitoring emphasizes business continuity and asset protection. Customized monitoring solutions address unique requirements ensuring optimal protection for your specific situation.
Contract Terms and Pricing
Lock and Tech USA offers both annual and monthly monitoring contracts with competitive pricing. Annual contracts provide discounted rates compared to month-to-month service while ensuring continuous protection. No-contract options provide flexibility for seasonal properties or temporary monitoring needs though typically at higher monthly rates.
Transparent pricing includes all monitoring fees without hidden charges. Installation fees, equipment costs, and monthly monitoring charges are clearly explained before service begins. Lock and Tech USA works with your budget to provide maximum protection at affordable rates ensuring security remains accessible regardless of financial constraints.















Why Choose Us?
Contact us for a FREE NO-OBLIGATION consultation by one of our technicians. Fill out the form below to get started:
Lock and Tech USA. Service You Can Trust!
At Lock and Tech USA, we provide service you can trust. We are a full-service company proudly serving the New York City area. Our company specializes in the installation of top-notch Intercom Systems, Surveillance Cameras, Access Control, Fire Alarm Installation, and Theft Alarm Systems. Our team also specializes in Hardwired Security and Monitoring Systems, so you can have peace of mind that your home and business are protected. Whether you need a new intercom installed or a technician who specializes in Low Voltage Pre-Wiring security, you can trust the team at Lock and Tech USA to get it done.
All of our technicians are highly specialized in the installation, testing, and repair of communication and security/ monitoring systems. We pride ourselves on using only the most advanced equipment to install your security and monitoring systems so you can have peace of mind that your home and business are protected while you’re away.
Hear from Our Clients
-
I am a property manager in Manhattan and had to find a company to repair a busted intercom system. I came across Lock and Tech, and George set everything up for me, answered all of my questions over three different conversations, and he never made me feel like I was bothering him with all my questions and concerns. The technicians did a fabulous job and had the intercom fixed in less than an hour. The men cleaned up thoroughly after the job which I completely appreciated. I highly recommend this company and will definitely use them again.
-
We are renovating our small (6 unit) apartment building in Manhattan and decided it was time to replace our very old and finicky intercom. We opportunistically decided to install a Virtual Doorman so we buzz deliveries in when we are not at home. The team at Lock and Tech has been great. The installation was all done in one day and we all have electronic keyfobs that control our first two doors, in addition to the keypad. The team is very responsive and professional. I highly recommend them!
-
After doing research for a an installer, we landed with Lock & Tech for a small install. I was so impressed with their customer service, quality and overall work, we hired them for a larger job. We’ve like the work so much we’ve been using them for the past 3-4 years doing installs in and around our facility. The team is very knowledgeable and accommodating, and will work with you throughout the whole process until you are satisfied. Prices and services are great and will continue to use their services in the years to come. Highly recommend!
-
I selected Lock & Tech for our intercom system installation after looking up every company that does this work. Even after selecting them I was skeptical of Google and Yelp reviews and wasn’t sure what I would get. It turns out they are reliable, do expert work, and are great to work with. My building is very old and they did an excellent job of installing the intercom, strikers and locks despite the difficulties that exist in old buildings. They were attentive to all our particular needs and responded quickly to calls or texts. Above all, the price was very reasonable, more so than other installers. I highly recommend them.
-
We had Lock and Tech USA install a security camera system to our Prospect Heights co-op and Gabriel and his team did an amazing job! They installed the whole system, including 6 cameras on the interior and exterior of our building in one day! The quality of the cameras and equipment is top of the line- the picture is crystal clear. They are very thorough, responsive, professional and offer high quality installation and equipment for a great price. They email and call when you need and made sure we were 110% happy with everything. Highly highly recommend these guys!
-
Derek was amazing and professional. He met all my needs and answered all my questions. His workers came knowing what was needed to be done and did an amazing job. I needed to get my camera system replaced with a new one. They charge on a hourly basis, so the workers did not take their sweet time to run up the price. They did a very professional job at a very fast rate. I am very pleased with Lock and Tech USA. I will always refer to them for any security needs. Thank you guys.
-
Lock and Tech USA successfully installed an AIPHONE intercom system at my Brooklyn office. Their technician, Viktor, was personable, pleasant, and highly skilled. Viktor carefully installed the intercom system without damaging expensive suede wallpaper, professionally concealed wires in walls, and ensured that the intercom system was perfectly functioning before departing. Viktor is a wonderful technician. As such, I recommend Lock and Tech for AIPHONE intercom installations – Ask for Viktor!
-
Great communication, follow-up, and support!! Sales was straight forward, no point even negotiating, very reasonable and understanding! Installation was quick and thorough and they put everything exactly where I wanted them to be. We had an issue with one of the devices and they responded in minutes and even came back the next day. Amazing service!
Have any ideas in your mind?
We provide leading security systems
Companies We Have as Clients





























































